South City Residency (“we,” “our,” or “us”) values and respects the privacy of residents, visitors, and users of our website. This Privacy Policy explains how we collect, use, and protect personal information provided through our website and related online services.
Personal Information: When residents or visitors or customers submit forms through the website (such as contact forms, booking amenities, or reporting issues), we may collect names, addresses, phone numbers, email addresses, and apartment/unit numbers.
Usage Data: We may collect non-identifiable information such as your IP address, browser type, device information, and pages visited to improve website performance.
Cookies: Our website may use cookies to enhance user experience and track website activity. Users can disable cookies through browser settings.
To manage communications with residents or visitors or customers.
To process service requests, complaints, and amenities bookings.
To provide updates about housing society rules, maintenance schedules, or events or club facilities.
To maintain security and monitor website usage for improvements.
We do not sell, rent, or trade personal information to third parties.
Information may only be shared with authorized service providers or vendors assisting in housing complex operations, and only for legitimate purposes.
We may disclose information if required by law, legal proceedings, or to safeguard residents’ rights and property.
We use reasonable technical and organizational measures to protect information from unauthorized access, misuse, or disclosure.
However, no online communication or storage system can be guaranteed 100% secure.
Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such websites and encourage users to review their privacy policies.
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Residents or visitors or customers will be notified of significant updates via the website.
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact:
South City Residency Administrative Office
Please see “Contact us” page for communication details.
